Relax and let Server Cat look after your server
At ServerCat, we are committed to providing the right support and server management for your company with tailored solutions and customisation offered on all our plans. Basic access to managing your server is free, and we cater more or less help depending on how involved you want us to get.
Services for all of our packages include a 99.99% uptime Service Level Agreement (SLA), which can be read in our Terms of Service documentation, linked at the bottom of this page.
If you’d like to discuss a plan, or if you’re ready to sign up for one; Call 1300 334 228 or enquire online.
| Plan Comparison | Self | Watch | Help | Manage |
|---|---|---|---|---|
| Monthly Cost Inclusive of GST |
$0 | $132 | $264 | $528 |
| Email / Ticket Enquiry 24/7 We are here to help for general advice |
|
|
|
|
| 24/7 Monitoring Receive alerts for port tests |
|
|
|
|
| Remote Access KVM / IPMI remote console |
|
|
|
|
| Reboot, Cold / Forced Reboot from KVM, or we’ll reboot it for you |
KVM |
|
|
|
| Server Restart Graceful / Warm |
|
|
|
|
| Service / Daemon Restart Incase something has locked up |
|
|
||
| Firewall Policy Installation Initial setup with firewall and initial configuration if requested |
|
|
||
| Backup Configuration If you have a backup plan with us |
|
|||
| Backup Restoration If you have a backup plan with us |
|
|||
| Initial Software Installation Standard, stable software packages per request |
|
|||
| OS Re-Installation |
|
|
|
|
| OS Security Updates Current, stable OS versions only |
|
|||
| OS Fault Finding |
|
|||
| Standard Software Monitoring |
|
|||
| OS and Services Re-Installation |
|
|||
| 3rd Party Software or Service |
|
|
Upon Agreement | Upon Agreement |
| System Administration Time Ad-hoc SysAdmin per request |
1 hour | 2 hours | 4 hours | |
| Minimum Commitment | 3 months | 6 months | 6 months |